Career

We have provided immigration solutions for over 20 years and have a broad spectrum of clientele. We put the needs of people first through our team culture and direct interactions with our esteemed clients and potential candidates. Helping people and businesses overcome their obstacles is what we do best.

Whether they are individuals, families, or enterprises that employ migrants, we strive to cater to each customer’s distinctive needs and circumstances.

Our company is expanding, and we are always looking for like-minded team members who appreciate improving people’s lives and working in a kind, encouraging environment.

With offices in Melbourne, Sydney, and Auckland, New Zealand, we have the resources. We can provide flexible work schedules for our Immigration family members to promote a healthy work-life balance.

About The Role

As our Immigration Manager, here are some things we would love you to get into.

• Attend strategy meetings with clients to discuss their global mobility strategies.
• Seek and create client relationships and undertake new and existing business development activities. 
• Make your mark on the industry by providing commentary in company newsletters and blogs surrounding changes to legislation and immigration policy.
• Drive the business plan delivery within your team and ensure commercial results are achieved. 
• Providing timely and technically correct immigration advice at all times
• Create and maintain client relationships.
• Represent AI to corporate customers and individual applicants.
• Manage a team of Migration Agents. 

About You

The essential skills and behaviours that make a genuinely great Immigration Manager, and what we are looking for, are:

• A genuine passion for the immigration sector, a drive for helping others and transforming lives.
• Values that align with ours (check out our website!)
• Proven experience as an Immigration Manager, ideally within Employer Sponsored Visas and General Skilled Migration
• MARA Registration
• The ability to meet deadlines and work to budgets
• Experience in managing a team 

Why join the AI family?

The benefits of working with the AI Family are numerous, so allow us to share some information with you about who we are and what it’s like to work here:

• Working with recognized industry leaders
• A day off on your birthday!
• Work anniversary gifts
• Career, personal development and access to the AI Academy
• Flexible hybrid working
• Social team events
• Employee wellness program
• A dog-friendly office – bring your best friend to work with you!

We are experts in all the major visa categories, including GSM, employer sponsorship, students, family sponsorship, partners, etc. We have a diverse clientele from 106+ countries and continue to maintain a 100% success rate across most visa types – we’re setting benchmarks in the industry. 

Our company strongly focuses on collaboration so that we can all focus on doing what we do best. We also love working with others who are capable, and we all love to support each other to grow and develop into the best version of ourselves. 

We’re seeking someone who works with our diverse team to ensure our clients get the best service possible! You will thrive in this role if you also love learning and developing yourself! 

About the role

• We’re looking for someone who enjoys strategy and making critical decisions
• Loves working with other capable team members while having fun!
• Doesn’t want to cruise along but wants to improve and innovate

The Position

• Permanent full-time (less than full-time also accepted)
• Immediate start
• Mostly work from home (team collaboration via Zoom), 1-2 days per week at our hip South Melbourne Creative Cubes office

Primary Duties/Responsibilities:

• Working as a team to help customers achieve their migration dreams
• Putting together high-quality, migration-related applications (e.g. visa applications, skills assessments) with the help of an admin team
• Conduct consultations using effective communication to help customers identify their best pathways to PR
• Help make the experience as stress-free as possible for our customers.
• Give it your best (we’ve had a 100% success rate in almost every visa subclass).
• Staying on top of migration policy and regulation research

Benefits and perks

• Combination of core and flexible work hours to work around your lifestyle and commitments
• Warm, supportive team with a positive attitude (goodbye office politics!)
• Lots of 1:1 and group training with Principal Migration Agent and former-Immigration case officer to deepen your knowledge
• Work hard, play complex culture (recent activities include: Treetop adventures, weekend trip in Mornington Peninsula, cocktail-making classes at regional winery, virtual facial yoga class, etc.)

Essential Technical Competencies:

• Registered migration agent with at least 3 years of experience in a similar role
• Competency in handling visa applications from start to finish
• Fluent English speaker (IELTS 8.0+ in each band)
• Broad knowledge across various visa subclasses (e.g. Partner visas, GSM, Employer Sponsored, Student, etc.)
• Ability to plan GSM and other PR pathways
• Competent with technology

Essential Personal Traits:

• Willingness to adapt to changing priorities and new ways of doing things
• Loves well-built systems and processes
• Desire for self-development 
• Good communication skills and love people
• Positive attitude
• Keen problem-solver